Payment and billing policy.
Effective Date: 01/01/2024
This Payment and Billing Policy outlines the terms and conditions for payments made to Allied Partnerships Australia (APAus) through our website or other platforms. By completing a transaction with APAus, you agree to the terms described herein.
1. Accepted Payment Methods
We strive to provide secure and convenient payment options. APAus accepts the following payment methods:
Credit and Debit Cards: Visa, Mastercard, and American Express.
Online Payment Gateways: PayPal and Stripe.
Bank Transfers: For larger transactions, details will be provided upon request.
All transactions are processed in Australian Dollars (AUD) unless otherwise stated.
2. Billing Terms
One-Time Payments:
For individual programs, events, or services, full payment is required at the time of booking unless specified otherwise.
Confirmation of payment will be sent to the provided email address upon successful transaction completion.
Recurring Billing:
If you subscribe to recurring services (e.g., memberships, subscriptions), you authorise APAus to charge your selected payment method automatically at the agreed intervals.
Notification of Renewal: Subscribers will be notified at least 7 days prior to renewal.
Cancellation: You may cancel your subscription at any time through your account settings or by contacting us directly. Cancellation requests must be submitted at least 7 days before the next billing cycle to avoid charges.
Invoices and Receipts:
Digital invoices and receipts will be provided via email. If you require a physical copy, please contact us.
3. Refund Policy
Refund requests are subject to our [Refund and Returns Policy]
4. Security Measures
APAus is committed to protecting your financial information. We use industry-standard security measures to ensure safe and secure transactions:
Encryption: All payment transactions are encrypted using SSL (Secure Socket Layer) technology.
PCI DSS Compliance: Our payment gateways comply with Payment Card Industry Data Security Standards.
Fraud Protection: Transactions are monitored for suspicious activity.
Third-Party Payment Processors: Payments made via PayPal, Stripe, or other third-party gateways are subject to their respective privacy and security policies.
APAus does not store full credit card details on our servers.
5. Disputed Charges
If you believe there has been an error in billing, please contact us immediately at:
Email: accounts@alliedpartnershipsaustralia,com.au
Phone: 0427789298
We will investigate the issue and, if necessary, issue a correction or refund promptly.
6. Late Payments
6.1 For services rendered without upfront payment (e.g., invoiced services), the following terms apply:
6.2 Payment is due within 7 days of the invoice date unless otherwise stated.
6.3 Late payments will incur interest at a rate of 2% per day, calculated daily, until the outstanding balance is paid in full.
6.4 The APAus reserves the right to recover all reasonable costs associated with debt collection due to late payment, including legal fees where applicable.
7. Changes to Payment Terms
APAus reserves the right to update payment terms and billing practices as necessary. Changes will be communicated to users via email or updated directly on this policy page.
8. Contact Information
For payment or billing-related inquiries, please contact us:
Email: accounts@alliedpartnershipsaustralia.com.au
Phone: 0427789298
We are here to assist with any questions or concerns